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Support Portal Maintenance: We Will Be Offline Temporarily On May 16th, 2020

Maintenance started on: 2020-05-16 08:00:00

Planned Duration: 5 Hours

Dear Community,

Our Support Portal (Self-Service, Incident Management, Live Chat, etc.) will be temporarily unavailable on May 16 starting at 8 am (CEST) due to a planned system upgrade of our support infrastructure.

During this timeframe, you may experience disruptions with:

  • Contacting the Tricentis Support Team
  • Creating and managing support incidents via the portal
  • Accessing or updating your support portal account
  • Using the global search function on the entire portal.

 

If you need to manage your account or access your incidents, please do so before the planned outage. Thanks for your patience.

We will inform you once our systems are fully up and running again.

 

Kind regards,

Your Tricentis Support Team

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