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Classic HTML: Internet Explorer has stopped working (IE)

This article gives a possible solution for the error  "IE Stopped Working" when scanning a page with the Classic HTML-Engine


 

Situation

 

In some cases it can happen that  IE crashes with the error "IE stopped working" when the page is scanned by the Wizard.

 

Solution

 

In this cases, check the Windows Event Log (Event Viewer).

It can be found at Windows Logs -> Application

If you find an error for the application IEXPLORE.EXE, please open it and click on the Details "Tab" and on XML View.

Here you see why IE stopped working.

Normally the MSVCR100.dll is crashing and forces the IE to stop working. Normally this is happening due to an Add-on, which is not working properly with the IE version.

  1. You can either start the IE without any Add-Ons.
    • This can be done via the following line in the command line: “%ProgramFiles%\Internet Explorer\iexplore.exe” -extoff
    • or by going to Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons)
  2. You can disable each Add-On by each and try to scan the page. So you can identify the add-on, which is causing the issue. Then you can either disable it or try to replace it with another version, which is not causing this issue.

 

Event Log Example: Faulting application name: IEXPLORE.EXE, version: X.X.XXXX.16720, time stamp: 0x523cf127
Faulting module name: MSVCR100.dll, version: X.X.XXXXX.XXX, time stamp: 0x4df2be1e
Exception code: 0xc0000417
Fault offset: 0x0008af3e
Faulting process id: 0x510
Faulting application start time: 0x01cec6314ac94fde
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\Windows\system32\MSVCR100.dll
Report Id: 91f32d7e-3224-11e3-b9e4-99260f0490a0

0 0

kinjo beti

Created: 2016-08-06 16:41:57

also having this

Faulting application name: IEXPLORE.EXE

0 0

kinjo beti

Created: 2016-08-06 16:41:59

also having this

Faulting application name: IEXPLORE.EXE

0 0

kinjo beti

Created: 2016-08-07 11:17:12

so, now the thing is 
i'm searching about this erro lately and found an article about fixing internet explorer has stopped working

http://www.deskdecode.com/internet-explorer-has-stopped-working/
and they said about something updating vidoes card drivers
so i did
now the funny part is
i'm getting the bsod called 0x000000d1 also 
i think now i need to reisall my os 
does anybody knows about it? because i didnt want to loose my datat saved in c drive

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