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Support Portal: Upload files

 

This article describes, how to upload files on our support portal


Situation

You want to upload files to one of your Support Incidents.

 

Solution

Visit your incidents management page :

https://support.tricentis.com/community/incident_management.do

Select the respective incident from the list and the incidents`view will open.

In the section "Actions", expand the "Attachments":

 



Smaller files can be attached via the button "Manage Attachments".
Files greater than 40 MB and up to 3GB can be attached via the button "Upload Files >40MB".

 

 

Attachments
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