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Video not playing while taking the online courses in our Learning Management System

Recommendations for solving the problem of not being able to watch the videos while taking the courses in our Learning Management System


Situation

A Video is not playing while taking the training courses in our Learning Management System.

Solution

1. If you experience problems while viewing the video, ensure that Flash is downloaded and updated on your Browser. 

2. Browser versions supported by our LMS:

  • Internet explorer (IE) 8 and greater, including IE 11- Note: With the February 2017 release, IE 8 will no longer be supported
  • Firefox 4 and greater
  • Safari 8 and greater
  • Opera 27 and greater
  • Google Chrome
  • Microsoft Edge
  • Browser must be installed in vendor supported environments
0 0

Eman Banerjee

Created: 2017-04-20 08:49:44

from where can I get the flash player

Alexander Mundorff

2017-04-20 07:53:30

Eman, you can download the Adobe Flash player for your browser here Adobe Flasch Player

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