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Voucher Activation Guide

This 'Voucher Activation Guide' will show you how to activate your training voucher ID for receiving access to the one or more of our Tricentis Tosca self paced courses developed by the Tricentis Academy Team.


User has been provided with Voucher ID for receiving access to one or more of the Academy self paced Tricentis Tosca Trainings. The voucher ID is in some cases restricted to a certain company while the activating process remains the same.



How to activate my voucher?

  1. Please go to:
  2. Enter the Voucher ID
  3. Enter and confirm your email address
  4. Click on  ‘Activate Voucher‘

Your Voucher has been sucessfully activated!

  1. Please click on ‚Login now‘ if you are already registered at the support portal.
    To register at the Support Portal, please click on Register here (Please refer to the attached guide)

How to start my training after the voucher activation?

  1. Now you have logged in successfully at the Support Portal
  2. Please click on My Assets -> Academy
  3. Your activated training will be available under My course

For further information, please refer to the attached file.

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Divya Kamatchi

Created: 2017-04-12 08:54:38

Hi Team,

In my courses page, I have Automation specialist 1 & 2 courses. When i try to launch the video to learn it, Video is not working. Getting error as : Source not supported. Please help me out ASAP!

Somesh Ghosh

2017-04-12 09:41:13 , Updates: 1, Last Update: 2017-04-12 09:41:46

Hi Divya,

Are you trying to open the Video in Chrome or IE (11) ?
Please try to check in both the browser as it may resolve your query.


If not then it could be one of the reason from below:


1. It seems that the company network or security solution is blocking It 
2. Please make sure you have adobe flash player installed and upadated to the latest version.




Rahul Verma

2017-04-18 07:11:54

Hi Som/Divya,

Can you please let us know from where we will get the Voucher ID



Rahul V

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Divya Kamatchi

Created: 2017-04-12 13:54:03

Hi Som,

Thanks for the Help!

It is working fine in chrome browser.



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Rakesh Kumar

Created: 2017-04-13 08:23:13

have registered at the portal but not received any Voucher id. please help.

user id:

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Shilpa Panda

Created: 2017-04-19 16:06:53


After downloading Tosca Test Suite ,am unable to launch the application. It is asking for Admin credentials .




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