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Tosca License Manager Exception

Solving the problem of an exception caused by a corrupted license.xml!


Situation

It can happen that when you are trying to open the license manager, that an exception is being thrown.

Within the error message there is a path given of an license.xml that is causing an exception.

 

Settings-Exception occurred: SettingsDllException: SAXParseException

 

Solution

Go to the %TRICENTIS_HOME%\dll\Settings\XML and look for the license.xml file in it (this is there by default).

The xml-file given in the path of the error message needs to be replaced with the default one from %TRICENTIS_HOME%\dll\Settings\XML.

After replaceing the license.xml file, open the Tosca license manager and re-adjust it according to your needs. (Enter license, License Mode, License Server, Timeout Intervall, Broadcast Timeout)

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