License framework change with 10.2
With the release of Tricentis Tosca 10.2, the underlying license framework has changed. If you’re planning to perform an upgrade, please follow the steps below.
Installation 10.2 – best practice:
- Please contact the Tricentis license team (firstname.lastname@example.org) and let them know who should be entitled to manage your licenses! The license team will then enable the access to the license overview on the support portal for this specific user.
- After the access has been enabled, the appointed user will be able to manage all licenses of your company in much more detail via the support portal (https://support.tricentis.com/community/license_overview.do).
For detailed documentation about the new support portal section, please follow the guide at “Need help?” directly on the overview.
If you’re utilizing an on-premise server, you will find all the required information within our webhelp.
"Configuring the Tosca License Server settings"