Cannot find ToscaAutomationService in the Service Manager or Services tab in Task Manager
This article describes the steps to follow when you cannot find the TOSCAAutomationService in the Windows Services manager or the Services tab in Task Manager.
Suppose you are facing some issues with Tosca Commander, and you repair it. After repairing, you cannot work with the commander as the ToscaAutomationService service seems to be missing. This means that the Service got corrupted and deleted/uninstalled on its own.
You will have to reinstall the service from CMD. We can do that by re-installing the Automation Service by using the windows service installer installutil.exe and then start it by using net start command.
1. Run CMD as an administrator.
2. Navigate to the Microsoft.NET folder containing installutil.exe (for .NET 4 , the folder path will look similar to C:\Windows\Microsoft.NET\Framework\v4.0.30319 for example)
3. The service you need to install to get the ToscaAutomationService back is the Tricentis.Automation.RelayService located in the path C:\Program Files (x86)\TRICENTIS\Tosca Testsuite\TBox\Tricentis.Automation.RelayService.exe
The command to install the service is as shown below:
installutil.exe "C:\Program Files (x86)\TRICENTIS\Tosca Testsuite\TBox\Tricentis.Automation.RelayService.exe"
Attaching a screenshot of how it looks like when you re-install the service.
4. After the service is installed, you need to run the net start command as below:
net start ToscaAutomationservice
After this, you will find the service up and running in the Windows Services Manager again.
Hope this article helps. If you face any issues with this, please get in touch with the Tricentis Support team. Thank you.