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Finds a match if either the terms exist in a document (a union using sets).
Finds a match if both terms exist in a document (an intersection of sets).
NOT, minus (-), or exclamation point (!)
Excludes documents that contain the term after NOT (a difference of sets).
Asterisk (*)
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Percent sign (%)
The percent sign performs a single character wildcard search.
Quotation marks (")
Use quotation marks to search for an exact phrase with multiple terms.
For examples and more information look at our Knowledge Base: Advanced Search On The Support Portal

Do you need help with product-related issues? The Tricentis Support Team is happy to help you with any of your inquiries. Our highly skilled support agents will be there to help you when the unexpected happens, and they will assist you with valuable advice and guidance so that you are able to achieve your goals successfully.

Contact Options

Tricentis Support is there for you 24/7 in English, and from Monday to Friday, we provide additional support in the German language between 8 am and 7 pm CET. Please consider the international public holidays (see table below)

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Please note that you may need to dial a country code for some regions. This List contains the countries currently covered as well as their country code and the telephone providers supported there.

If your country is not listed or you encounter problems calling us, please call the Tricentis main service location in Austria as a toll call at +43 (0)1 263 2409 17. You will receive a call back from Tricentis Support to save on phone charges.

Further contact options

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United States


International Public Holidays 2021

[No Support]

Date Holiday
01 Jan New Year
5 Apr Easter Monday
24 Dec Christmas Eve
25 Dec Christmas Day
26 Dec Boxing Day
31 Dec New Years Eve

[Limited Live Support]

Date Holiday
15 Aug Assumption of Mary
04 Nov Diwali
25 Nov Thanksgiving